App will only provide you with a refund of the Subscription Fee in the event they are unable to continue to provide the Services or if the management of Bien makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances . Where this occurs, the refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (the 'Refund'). In any other circumstance No cancellations & Refunds are entertained