Thank you for choosing Bien app.Your privacy and data security are extremely important to us. We are committed to the responsible management, protection, and use of your personal information.
This Privacy Policy (the "Policy") serves to explain what information related to Bien App, and how we use and protect your information when you use any mobile applications that we develop and are available for download in the Google Play Store.
Privacy Management
It is a mobile app giving health and wellness care support to it's users. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@bienapp.in, or reach out to our data handling team at dpo@bienapp.in
When you visit our mobile application, and use our facilities, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important.
This user agreement (“Agreement”) is an agreement between you and Health tech Products And Services Private Limited governing your use of Wellness products, software and/or services with the characteristics and features as described on website and the Wellness mobile App (“App”) and your use of the Eat Better marketplace made available on the Website and App (“Marketplace”) (referred to collectively as the "Services").You acknowledge and agree that the Subsidiaries and Affiliates will be entitled to provide the Services to you under the terms of this Agreement.
By accessing the Website, the App or the Marketplace, at your option, registering thereon and thereafter using the Services as a member or guest, you agree to be bound by this Agreement and the terms contained in it. This Agreement governs your access and use of this Website/ App/Marketplace and applies to all visitors, users and others who access the Service ("Users"). If you do not agree with the terms contained in this Agreement, you are not permitted to use this Website/ App/Marketplace. Wellness will not be liable for any consequences arising from your unauthorized use.This Privacy Policy is published in compliance with inter alia:
What does this privacy policy cover?
This privacy policy deals with our treatment of personally identifiable information ('personal information') that we gather when you are availing, accessing or using our Mobile App for availing third party Products and Services including , Diet Services,Fitness Services, or otherwise consultation.
Data Collection: What Information We Gather from Users and How It Is Utilized?
Since Bien App is a healthcare platform, we need a proper health analysis and treatment history of our users so that user need to upload the document as images and pdf documents. We are asking some questions to the users as Wellbeing quiz and users need to answer to the questions for getting the real time health status. All the data’s and information collected with the consent from the user that will be handled securely and confidentially adhering to the security practices. We will endeavor to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access
We implement technical and organizational safeguards to protect against the information collected from the user and will not disclose to any Third parties and will not use in any manner. Based on the applicable laws of our country, user may have the right to request access to the personal information we collect from you, change that information, or delete it based on the circumstances.
The data collected from users is only used for their healthcare assessment and giving proper services to the user. We hold the sincere belief that you should always know what data we collect from you, the purposes for which such data is used, and that you should have the ability to make informed decisions about what data you want to share with us.
All the statements in this Privacy Policy apply to all Practitioners, and all Practitioners are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to Bien, failing which they are required to leave the Services immediately.
Information you provide to us:
We receive and store any information you knowingly provide to us, including:
1.Personal information collected at the time of your registration on the Mobile App/website, including your name, username, email address, gender, birth date, height, location;
2.Personal information and SPDI (where necessary) collected for provision of the Services on the Mobile App/website, including your nutrition data, passwords, workout related data (including outputs from your device camera for “live energy” tracking or conducting live workout sessions), physical activity, sleep habits; and other sleep, activity, or health-related information and insights for our Services and Products;
3.Details about your health, mental wellbeing, disabilities or other health related information such as vaccination status, past medical history, all collected for the safety of our other users and premises that they access, the discharge our duties as an employer, or to provide certain benefits;
4.Information relating to your access and usage of premises, and sessions, including workouts, number of activities and users, data collected at our reception desks.
5.Images and Documents- Since Bien App is a healthcare platform, we require accurate health and treatment analysis of our users. To do this, users must upload documents in PDF format or as images in order to analyse the patient's current health status.
The information collected from you as set-out above constitutes ‘personal information’ or ‘sensitive personal data or information’ (“SPDI Rules”) in terms of the SPDI Rules. You hereby consent to collection of such information.You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features / Products.
Information collected automatically:
Whenever you interact with our Mobile App, we automatically receive and record information on our server logs from your browser including your IP address, 'cookie' information, and the page you requested. 'Cookies' are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Mobile App are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device's acceptance of cookies, but this may prevent you from taking advantage of our Mobile App's best features.
When we collect usage information (such as the numbers and frequency of visitors to the Mobile App), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often users use parts of the Mobile App, so that we can make the Mobile App appealing to as many users as possible. We may also provide this aggregate information to our partners; our partners may use such information to understand how often people use our Mobile App, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
If you are using our Products, you understand and acknowledge that, any information, data or readings from the Product, or collected from Your use thereof, will be automatically uploaded to your account with us. To the extent these automatically collected readings can be used to personally identify you, these readings are personal information for the purposes of this privacy policy.
What personal information can I access?
Through your account settings, you may access, and, in some cases, edit or delete the following information you've provided to us:
1.Name and Password
2.Email Address
3.User profile information, including your height, weight
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
HOW LONG DO WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
You can delete your infor mation by placing a request us by using the following link https://accendon.com/userdeletion
WHAT ARE YOUR PRIVACY RIGHTS?
Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 permits our users who are Indian residents have the right to review or amend the Sensitive Personal Data or Information (SPDI) and give the information provider an option to retract consent at any point of time, in relation to the information that has been so provided. E-mail and other communications:
We may contact you, by email or other means; for example, we, or persons we share your Personal Information with may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Mobile App or the Product. Also, we may receive confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service. If you do not want to receive email or other mail from us, please indicate your preference by emailing us at support@bienapp.in
What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our special features / Products. We will retain Your personal information for a reasonable period or as long as the law requires. If you’d like us to delete/modify Information that you have provided via the Mobile App or otherwise to us, please contact us at support@bienapp.in. Please note that some or all of the Information provided by You to us may be required in order for the Mobile App / Products to function properly.
You may be able to add, update, or delete information as explained in section above.When you update information, however, we may maintain a copy of the unrevised information in our records. Please note that some information may remain in our private records after your deletion of such information from your account. We may use (or transfer to our affiliates, group entities or authorized third parties any aggregated data derived from or incorporating your personal information after you update or delete it, but not in a manner that would identify you personally.
If you do not wish to receive email or other mail from us, please email at: support@bienapp.in . Please note that if you do not want to receive legal notices from us, such as this privacy policy, those legal notices will still govern your use of the Mobile App and the Product, and you are responsible for reviewing such legal notices for changes.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: support@fittr.com. We will respond to your request within 30 days.
DO WE MAKE UPDATES TO THIS POLICY
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a policy of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.